Custom reports in company managed projects

[Akira MIKI]

Hi,

We tried to create custom reports according to the following guide, but cannot find "New report" (can only see "All reports") under Reports.
https://support.atlassian.com/jira-service-management-cloud/docs/create-a-new-custom-report/

Could you please explain how custom reports can be enabled?

Thanks and Regards,
Akira

[Nic Brough -Adaptavist-]

Any method you use to do this properly is going to either be slow (because you throttle it) or cause performance reductions as it takes resources.

I would also try testing an external REST based script for speed and performance, and if you have ScriptRunner, that as well.  I once wrote a script that looped through issues I needed to delete with a 1 second delay between every other one.  This didn't cripple performance, but was able to delete 2000-2500 an hour.

[Ramin Ghanbari]

That sounds nice. Got the ScriptRunner.

Could you please help me with deleting issues matching something like this quary:  "updated <= -365d AND (status = Closed OR status = Resolved)"?