Created versus Resolved

[Irina Lemus]

Hi! there is this chart (Created vs. Resolved Chart) By Atlassian which displays created issues vs. resolved issues for a project or saved filter. It works well if you are using a Jira Service Desk Project, but it doesnt work at all for Jira Softwares where there is no concept of Resolved. Has someone figured out of a filter or setting that can allow replacing this "resolved" status by the final status in a given workflow?

Any recommendations will be greatly appreciated!

[Alexey Matveev · Accepted solution]

Hello,

You should use this Rest Api to get issue history with the changelog option:

https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/?_ga=2.63710255.1405038281.1539585246-492126670.1535639244#api/2/issue-getIssue

[Arvin Sarroca]

I was able to get a sample record using this: 

https://kingsit.atlassian.net/rest/api/2/issue/11043?expand=changelog&fields=""

I saw one of the histories of the change. 

Are my parameters correct? My goal is to return only the needed data so my Power BI won't consume more space. I used fields="" so that fields won't be returned. 

Please advise. 

Thanks,
Arvin

[Alexey Matveev]

What do you mean you saw one of the histories of the change? Do you mean you could not see all history changes?

[Arvin Sarroca]

I meant I found the specific change I was looking for. I am ok now.  Thanks!