Create a Jira form that pulls in a logged in user's tickets, and allows them to update each one

[Doug Mclaughlin]

Hello,

I am wondering if it is possible to create a form in Jira that allows a user to update all of their open ticket statuses in one go. I am envisioning a form that pulls in all of a logged in user's open tickets. The user can enter all of their status updates from one central location this way.

Say for example I have 3 open tickets. I want the form to pull in those 3 open tickets and create a text field for each one. Each Jira ticket gets updated upon submit. It could be a comment, but better would be a specific area of the ticket, like a grid or something.

Something like this...

User: First Lastname

Label for Ticket 1 (ABC-765)

[ text area to enter a status update or comment ]

Label for Ticket 2 (ABC-321)

[ text area to enter a status update or comment ]

Label for Ticket 3 (ABC-987)

[ text area to enter a status update or comment ]

Is it possible to do this? Thanks in advance!

[Nir Haimov]

Hello @Karthikeyan N and welcome to the community!

Your connection with the Node.JS to Jira seems to be fine, otherwise you would receive a different error.

As the error says "Summary : it is not on the appropriate screen or unknown"

You need to check your screen configuration, make sure that all the fields you mentioned exist in the issue create screen of the issue type you are trying to create.

[Karthikeyan N]

Thanks for the reply @Nir Haimov

I have checked the screen configuration, the fields which i mentioned it's there in create screen, but still i am unable to create