Count the number of closed subtasks under an issue using smart values

[Shamanth]

Hi,

I am trying to update a custom field on the parent issue based on the number of subtasks using the JIRA automation. So far, I was able to count the number of subtasks under the issue using {{issue.subtasks.size}} which is working perfectly!

I would now want to count the subtasks that are "Closed" and update the count in the parent issue. What combination of the smart field works for this?

[Gaston Valente]

Sergio,

you can use webhooks or an api call to the other app from a listener or post function using some plugin like script runner.

if you need to send a couple of fields a webhook is ok 

[Sergio Palacio]

to update a ticket in an external app. Only I can send the data by PUT method. but the webhooks send the data using POST method.

That is the problem

[Gaston Valente]

Sergio,

Do you try using an Script Listener with Script Runner?

[Sergio Palacio]

No I didn't.
I don´t know how to implement it. 

[Gaston Valente]

Sergio, are you using cloud or server version?

[Sergio Palacio]

server.

[Gaston Valente]

Sergio, sorry for the delay.

Here you can find a lot of samples of groovy scripts calling an external rest service:

https://community.atlassian.com/t5/Answers-Developer-Questions/Calling-REST-Api-from-within-script-runner-post-function-and/qaq-p/555384

https://community.atlassian.com/t5/Answers-Developer-Questions/Making-a-REST-call-using-script-runner/qaq-p/576712

https://community.atlassian.com/t5/Answers-Developer-Questions/Calling-REST-service-from-groovy-script-Encoding-troubles/qaq-p/474914

Hope it helps