Cloud to Cloud Migration - Not migrating any users

[David Fang]

Hello,

We are planning to use the Jira Cloud to Cloud Migration feature soon, and one of the things I am across was this: The user limit on your destination site won’t be exceeded after migration. The number of users with product access after migrating should be less than the maximum allowed under the plan on your destination site. If you need to increase the user limit, upgrade your plan.

Since the destination site already has users setup, we dont want to migrate any users from the Source site, is there a way when doing migration we will have the option to not migrate any users?

On a side note, is there another way to migrate stories, issues, tasks etc via exporting/importing files?

Thank you for you help

[Davin Studer]

You would need multiple Jira instances to do what you are wanting.

[David Woods]

Thanks David. What I'm asking is: Is it possible to have multiple cloud instances within one company where we all have the same email address domain? Perhaps it's a dumb question and it's easily possible. That would be great. :)

[Andriy Dekhtyar [Rozdoum]]

You may use same Atlassian id (email) with multiple instances of Jira cloud

[Davin Studer]

Yep, what @Andriy Dekhtyar [Rozdoum] said. One email address can have access to multiple Jira/Confluence cloud instances.

[Peter Thorpe]

Hi Davin, please can you point me at some instructions on how to do this? I can't see any option in my web UI.

Best regards

Peter

[Davin Studer]

What this entails in opening up a second Confluence/Jira cloud instance. That mean you would be paying for multiple instances. It is just a matter of walking through the process of creating a new instance ... you can't do it from within your current instance. You would go to atlassian.com and sign up for a second  instance. However, within one company two have multiple instances seems like a waste of money as you would be paying for both. I would lean toward multiple spaces/projects in your instance that are locked down permission wise as opposed to opening up another instance. Maybe there are good reasons to have two separate environments and I'm just not aware of what they are.

[Stefano Coletta]

Yes, there are! Suppose you have a 500 users instance and 10 users out of those 500 need heavy customization with specific apps that are of no interest to the other 490 users. You'll purchase another 10 user instance so that apps installed on the 10 users one will cost vastly less than the same purchased for the main 500 users instance.