Have you run the integrity checker? <JIRA_URL>/secure/admin/IntegrityChecker!default.jspa
There is a specific section that checks for workflow integrity there, if it finds errors it offers a solution. Have you tried it?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
all the check are successful only one step failed which “Check Workflow Current Step Entries”
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
What happens when you click to fix that one?
Also, have you tried to generate a trial license for the JSU plugin to temporarily fix that issue?
How many issues are "stuck"?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.