Can I avoid duplicate emails when multiple Subtopics apply to a contact within a lookup table?

[Brittany Montgomery]

If multiple subtopics apply to an Epic, is there a way to prevent more than one email generating to a specific email address from the lookup table associated with the selected subtopic? In this example, an individual in the lookup table may need "Accounting and Reporting" matters but not "Bonds." Another individual may need both, but I want to avoid two emails generating to the same individual (e.g., one for Accounting and Reporting and another for Bonds).

 

[Thomas Schlegel]

Hi @nihcet,

could you please explain your question a little bit more, maybe with an example? I don't understand what you mean by having a second filter in a filter.

[nihcet]

Hi,

First filter -> The issues I had in September all projects. This is the result of the second filter inside the filter. A total of 80 issues.

Second filter -> A component in September on a project. Total 20 issues.

I want a third filter. This will be as follows.
First filter (80 issues) - second filter (20 issues) = third filter (60 waiting)

Thanks