Board and backlog in JIRA keep on loading

[Hazel Dehing]

Do you guys experience this right now? I can't view my tickets as of the moment :( 

[Tom Lister · Accepted solution]

Hi @Lawrence te Vruchte

take a look at my posts for a solving a domain migration problem which has similar issues

https://community.atlassian.com/t5/Jira-questions/Move-work-logs-to-another-user/qaq-p/928894#M298313

[Tom Lister]

This may also help with ownerships 

https://confluence.atlassian.com/adminjiraserver073/managing-shared-dashboards-861254015.html

[Lawrence te Vruchte]

great tnx tom!! it worked.

I have here some additional tables which I also updated. (in case someone else need to do something similar)

• portalpage (username field)
  Dashboards of the user.
  Note: be carefull with updating these fields. It can occur that jira doesn't know anymore which dashboard to be displayed of the provided list. This can result in an 500 error for the user when logging in.
• portletconfiguration
  This contains the configuration per dashboard
• jiraaction (author,updateauthor)
  Comments upon an issue
• changegroup (author)
  History of a Jira
• change item
  History of a Jira

[Tom Lister]

Hi

Thanks for feedback. I didn't do it on a service desk so didn't come across the portal tables.

I had an issue with dashboards in that the mapped user had already set up a dashboard and had duplicate key error - ended up deleting duplicates during migration.