Automation error - limit reached

[Anna Machala]

Hi there!

I started using Jira yesterday. I've created an automatic role which sends an email notification to the assignee once a day, at a specific time, from Monday to Friday. 

First I got a problem that it won't send an email until I put a specific email address manually.

I was changing some settings to try and make it work but I triggered it only around 10 times.

Now I'm getting an error: com.codebarrel.automation.component.outgoing.email.action.global.error.limit 

The limit for Free Plan is 100 per day so I shouldn't be out of quota.

Have you got any idea why that's happening? 

Thanks!

[Mizan · Accepted solution]

Add the user to the account as viewer

Once the user is added you can select the role of owner for that user

[Imdad KP]

Thanks 👍👌