Automation and formatting to 2 decimal places

[Julia Foden]

Hi

I want to calculate the amount of time between certain workflow statuses and for the result to be in hours with 2 decimal places.

For testing I am taking the minutes since creation, dividing by 60 and putting this in a variable called hours:

{{#=}}{{now.diff(issue.created).minutes.abs}} / 60{{/}}

The variable is fine and prints to the log as {{hours}}

But I can't get the formatting to work. I tried {{hours.format("###.##")}}  following the answer in this question but that produces no output at all. Any tips welcome, thanks!

[Justin Corcoran · Accepted solution]

Turns out I needed to be using "ou" instead of "cn"

Here's the reply I got from Atlassian support:

The CN value is only for a group, user or contact of the LDAP directory. So, the LDAP structure should be <tt>dc=Users,dc=example,dc=com</tt> or<tt>ou=Managed Users,dc=example,dc=com</tt>

However, facing what you are trying to achieve, I believe that the best option to set an external directory would be to:

1. Set the Base DN value only with the root domain
2. Check the 'How to write LDAP search filters documentation to better plan the users and group import process.

[lrobertson39]

Have you tried escaping the space using a '\' ?