Automation Send Email When Task is Near Due

[Cyril James]

Hello Team, I am using the canned automation to send emails with stories are near 3 days from the due date.  Works.

I want to modify this to only send emails for stories that are Priority = High or Highest.

Do I modify this and if so how, what variables.  Thank you.  You are awesome.

duedate <= endOfDay({{numberOfDaysBeforeDueInclusion}}) AND statusCategory != done AND assignee = {{distinctAssignee}}

[SMS · Accepted solution]

Omur, 

The database driver comes bundled automatically so you shouldn't need to upgrade it.

As Ricardo mentioned, the proper upgrade path is to 7.0* first, and then 7.10.

Let us know if you have any questions.

Shannon

[Omur Ozbahceliler]

Thank you Shannon, 

I will leave the default driver in place. 

Omur

[Ricardo Caeiro]

Hi Omur,

Please also keep in mind that upgrading Jira to 7.10 from versions beneath Jira 7.0 is a major upgrade. So first upgrade to a 7.0.(...) version before going to the latest version. 

[Omur Ozbahceliler]

Hello Ricardo, 

Thank you for that. Sorry my message probably wasn't clear enough. I already took a copy of our production and upgraded it as a test environment. I have a fully functional test JIRA7.10 at the moment.