Automation - Not able to update 'Teams' field for issues

[Gowtam Kamath]

Hi,

I am trying to define an automation rule as below

When a new Issue is created -> Edit issues to update 'Team'.

Problem: 'Team' is not available in the 'Available Fields' for 'Edit Issues'

Under jira custom field setup, it shows up as "Team (LOCKED)". Any help would be appreciated

Thanks,

Gowtam

[Steve Rhodes]

Ok, so after the backup has been restored from inside the UI and I can see that its re-indexing inside the atlassian-jira.log I can stop the service.

I can see that what happens after the index has finished, isn't that much (according to the log).

2016-12-01 21:23:33,305 IssueIndexer:thread-8 INFO admin 1213x277x1 1o8tbeo 127.0.0.1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Re-indexing is 96% complete. Current index: Issue
2016-12-01 21:24:07,999 IssueIndexer:thread-3 INFO admin 1213x277x1 1o8tbeo 127.0.0.1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Re-indexing is 97% complete. Current index: Issue
2016-12-01 21:24:31,337 JiraImportTaskExecutionThread-1 INFO admin 1213x277x1 1o8tbeo 127.0.0.1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Re-indexing is 97% complete. Current index: SearchRequest
2016-12-01 21:24:46,344 SharedEntityIndexer:thread-5 INFO admin 1213x277x1 1o8tbeo 127.0.0.1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Re-indexing is 98% complete. Current index: SearchRequest
2016-12-01 21:25:09,963 SharedEntityIndexer:thread-7 INFO admin 1213x277x1 1o8tbeo 127.0.0.1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Re-indexing is 99% complete. Current index: SearchRequest
2016-12-01 21:25:24,814 JiraImportTaskExecutionThread-1 INFO admin 1213x277x1 1o8tbeo 127.0.0.1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Re-indexing is 99% complete. Current index: PortalPage
2016-12-01 21:25:34,626 SharedEntityIndexer:thread-4 INFO admin 1213x277x1 1o8tbeo 127.0.0.1 /secure/admin/XmlRestore.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Re-indexing is 100% complete. Current index: PortalPage
2016-12-01 21:25:46,857 JiraImportTaskExecutionThread-1 INFO      [c.a.j.c.embedded.ofbiz.IndexedUserDao] Reindex all users took: 305,6 ms
2016-12-01 21:25:46,872 JiraImportTaskExecutionThread-1 DEBUG      [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin]
2016-12-01 21:25:46,872 JiraImportTaskExecutionThread-1 INFO      [c.a.j.mail.settings.MailSetting] Mail setting 'jira.mail.send.disabled' has been set to 'false'
2016-12-01 21:25:46,903 JiraImportTaskExecutionThread-1 INFO      [c.a.jira.application.ApplicationConfigurationHelper] Application already configured for jira-software.
2016-12-01 21:25:46,997 JiraImportTaskExecutionThread-1 WARN      [c.a.j.p.d.dao.impl.CachingOrganizationDaoImpl] onImportCompleted - clearing cache !!
2016-12-01 21:25:47,028 JiraImportTaskExecutionThread-1 INFO      [c.a.j.bc.dataimport.DefaultDataImportService] Importing data is 100% complete...
2016-12-01 21:25:47,028 JiraImportTaskExecutionThread-1 INFO      [c.a.j.bc.dataimport.DefaultDataImportService] JIRA Data Import has finished.
2016-12-01 21:25:47,325 Caesium-2-3 INFO      [c.a.crowd.directory.DbCachingRemoteDirectory] FULL synchronisation for directory [ 10000 ] starting

I am assuming that when I restart the service though, it will do this re-index (though with the jar files in the plugins it will index those too). However I still will have to wait before I can configure other things.

[Chris Solgat]

While it's probably not a best practice, you can shut down the system while the re-index is running, start it back up to finish installing the plugins and then re-run your re-index.
The other option that you could have tried, is to place the plugin jar files directly into the JIRA-HOME/plugins/installed-plugins directory before you turn it on for the first time.  That way when you run the import and the re-index starts, your plugins will already be installed.  

TIP: You cannot place obr files directly into the plugins directory.  They need to be installed through the UPM.  Once they have been installed, if you look in the installed-plugins directory, you will now see the needed jar files that you can copy and place directly into the installed-plugins directory.