Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation: How to assign an issue to the user from a custom field

Chris Dunford
Contributor
June 17, 2020

When a rule is executed, we need to assign the issue to the user whose name is in a custom field.

Is there a way to do this? We don't see the custom field in any of the assignment options, including 'Another field value', which shows only standard fields like 'Issue creator' and 'Issue reporter'.

The custom field is defined as a user field, not just text.

6 answers

1 vote
Guillaume Rolin
December 14, 2011

Yes i am. Where can i found the configuration i have to make for this ?

0 votes
onkeldom
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 17, 2012

To configure a proxy for Confluence/JIRA, you have to edit the setenv.sh (if it's a linux server ... I think it's setenv.bat for windows?!). There is an entry JAVA_OPTS="$JAVA_OPTS... where you can enter your proxy server like this:

-Dhttp.proxyHost=<PROXY_HOST> -Dhttp.proxyPort=<PROXY_PORT> -Dhttp.nonProxyHosts=<hostname|hostname|hostname|...>

To install a plugin by hand in JIRA with an uptodate UPM installed, you have to go to the admin console -> Plugins -> Manage Plugins.

In the upper right corner you'll find a link "Upload Plugin", which is for manual plugin installation.

0 votes
CITnet CITnet
December 13, 2011

Are you behind a http proxy ? If yes, setup your JVM accordingly

0 votes
Guillaume Rolin
December 13, 2011

any idea ?

0 votes
Guillaume Rolin
December 13, 2011

Yes, the base URL is: http://localhost:8080, and it's the good one.

0 votes
Colin Goudie
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 13, 2011

Make sure you're JIRA base URL under Admin->General is correct. Probably one of the most common causes of UPM issues

Suggest an answer

Log in or Sign up to answer