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  • Is there a way to notify users when a ticket has been assigned to them for a set period of time?

Automation, Copy select list (cascading) custom field from an issue to new issue on transition

Natanael Aubert
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May 2, 2023

Hi Everyone,

Need help configuring JIRA Automation,

I was trying to copy one custom field with Select List (Cascading) type from original ticket to a newly created ticket using JIRA automation.
As I notice, Select List (Cascading) Custom Field are not supported in "Choose Field to Set" in the Issue Create option.

Now the question, 
Is it configurable using "More Options"?

In there, additional field values seems can be configured using a JSON object,
But I'm not sure how.

Thanks.

1 answer

0 votes
Moses Thomas
Community Champion
June 13, 2018

@Kyle TeevanWe have Filter subscription,  just  create a  filter  assignee = currentUser()

save it,  go to  ->Edit    above the filter. there you  can chose recipient, then subscribe.

 

best!

Kyle Teevan
June 13, 2018

Well, that doesn't seem to offer the ability to notify an assignee after a set period of days. What we're looking for is pretty specific, and it just doesn't seem like there's an easy way to do it.

Moses Thomas
Community Champion
June 13, 2018

@Kyle TeevanIt will  absolutely   you  have to  choose (schedule,  interval) enter these field and finally  click subscribe. if you  want(each  user) to  get  notification, then each user  will  have to  subscribe by  just creating   filter  assignee = currentUser() , and then choose personal  option.  if you  want  group to  get  notification the choose groups (and  include all users in the team to  this group).

Kyle Teevan
June 13, 2018

Okay, I'll give that a shot! Thanks for the suggestion.

Moses Thomas
Community Champion
June 13, 2018

@Kyle TeevanGive feed back once you  succeed.

Best!

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