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Adding editable table on the 'create' ticket screen

philipf
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September 22, 2023

I am looking to have a table be available to users when creating a ticket.


I have found a workaround which is an automation which when a new ticket type is created, maybe the description field this default text (I put in a table), and that works. However, that only appears after the ticket is created and you go back into it.

Is there a way, and not in the classic version for me to have a table available when creating a new ticket. I need the matrix availability for people to fill in.

I have also tried creating a new multi-line field and make the default a rich text table, or the jira code and they don't work.


1 answer

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Alexey Matveev
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October 5, 2018

Привет!

Можно попробовать стандартный mail handler настроить и указать там создавать пользователя. Только нужно посмотреть, чтобы вновь создаваемым пользователям автоматически не давалась бы лицензия на Jira. 

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