0 Completed Issues Despite 'Closed' Status in Custom Workflow

[Hamza D_]

I'm encountering an issue with sprint closure in Jira related to our custom workflow. In our workflow, the "Done" category includes three statuses: "Done," "Resolved," and "Closed." At the end of the sprint, I move all relevant tickets to the "Closed" column.

However, when I attempt to close the sprint, Jira is displaying 0 completed issues in the sprint summary, even though they are under the "Closed" status. This is causing confusion as the completed issues are not being recognized during the sprint closure.

I'd appreciate any insights or step-by-step instructions on how to troubleshoot and resolve this issue.

[Digimetis]

Hi Sree,

It's indeed possible to restrict development panel to certain roles in project.

For example, if a user does not have the "Developers" role in the project, then that user won't have access to the development panel.

Please let me know if I misunderstood your question or if you need further explanation.

[Sree Divya Bonagiri]

Hi Mark,

That doesn't answer my question. We would like to have development panel available when issue is opened in new page and it should be unavailable in issue detail view from Board.

Hope I clarified my question.

Thanks