Quick Filter

Ron Shabtai January 10, 2018

I need to create a filter so I can see all tickets for a project included resolved tickets that are less than 7 days. I have a Kanban board that has to projects that I can pull tickets from. I want to review each projects tickets that are open, in-progress and closed for less than 7 days. I have to review each closed ticket and do not want to see anything past 7 days since I would have already reviewed those tickets.

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2018

if I understand your goal...something like this should work.

project = ABC AND resolutiondate >= -7d

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2018

or maybe...

project = ABC and (status != Done or (status = done AND resolutiondate >= -7d))

something like that.

Ron Shabtai January 10, 2018

The second one worked out...thank you for the quick reply.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 10, 2018

glad to help. if it met your needs consider accepting the solution by clicking checkmark.

Ron Shabtai January 10, 2018

Thanks for letting me know about the check mark

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