For a corporate decision we will stop using Jira Software and I have the following questions:
1.- After stop paying for the service we will have a period in which we can enter the platform only in consultation mode?
2.- How do we download the backup ?. Our backup in April came to weigh a little more than 100 GB
3.- Once we download the backup, how can we obtain the files that we have been attaching? We understand that we can only access the files (and in general all the data) if we restore the backup to another instance.
I will be attentive to your comments.
You have used the "cloud" label for this question, but I think that's what you are asking and so these answers are for Cloud only, they do not apply to server or DC installs.
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