We have had several issues on Greenhopper usage with fields & burndown charts, managed boards,sprints etc. Is there a specific best practice guide?
Here are some issues we needed addressed:
1. We have a single Jira shared across Development & QA. Both groups want to use estimated time. Are there custom fields we can add on the same JIRA that shows QA time & DEV time? Or do we make them use Story points and there own scale?
2. We seem to be limited by active sprints on managed boards. We have to break down each board by product features which could mean hundreds of boards due to backlog. Is there a way to break this down easily? We aso group by big features, small features, bugs, minor, major etc.
3. We would have to answers questions like: "How are we doing on Release 8?". There would be no simple way to breakdown all the components separated bya QA, DEV, TECH etc in an easy view.
So we would probably need a best practice guide for SDLC process. Any sample boards, sprints, views. I am sure this would include VP views, Tech Views, QA views