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Quantify Time Spent Pro

Robert_Ogden
Robert_Ogden Apr 12, 2023

We have been using Quantify Time Spent Pro for a roughly over a month and have run into an issue when adding a custom field ( either simple text field or drop down) to the TimeSpent export report.  The issue that occurs is when the report is exported to a CSV, these custom fields that are populated within the issue do not show up within the TimeSpent Report.  To make things even more interesting, I have run the report both from within the project as well as within the main TimeSpent windows.  Additionally if I have 30 issues within the report and I verify that all 30 issues have content in these custom fields, on the export at least a good portion of them are not flowing through

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Bill Sheboy
Bill Sheboy
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Apr 12, 2023

Hi @Robert_Ogden 

I recommend contacting the vendor for that marketplace addon for support on this symptom.  Here is the link to their marketplace page for support information: https://marketplace.atlassian.com/apps/1219573/quantify-timespent-pro?hosting=cloud&tab=support

Kind regards,
Bill

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Robert_Ogden
Robert_Ogden Apr 12, 2023

@Bill Sheboy thank you so much and I have requested help a few time through their support channels - finally found an email and emailed them directly to see if they could help.

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