Python JIRA API

[kanchana wijerathna]

We have developed some code to contact JIRA using Python and jira2.0 python packge

anyway sometimes we got "We cannot instantiate empty resources: {}" error in the log. any clues on this ?

[Nic Brough -Adaptavist-]

We can't help you with a problem that's in your own code, especially if you have not given us the code.

You'll need to debug why the resource is empty in your code.

[kanchana wijerathna]

Hi Nic,

Error coming from one of below methods

def sync_comments(issueSource,issueDestination,instanceSource,instanceDestionation,last_run_time,last_run_time_upper_bound,side):
    logging.info("Synchronizing issue comments - new issues")
    try:
        issue = instanceSource.issue(issueSource.key)
        comments = issue.fields.comment.comments
        for comment in comments:

            if comment.author.name != 'lse_jira_sync_user' and comment.author.name != 'lse_sync_user':
                instanceDestionation.add_comment(issueDestination, build_comment(comment, side))
    except JIRAError as e:
        logging.info(e)
        print(e)

def sync_attachments(issueSource,issueDestination,instanceSource,instanceDestionation,last_run_time,last_run_time_upper_bound):
    logging.info("Synchronizing issue attachments - new issues")
    try:
        issue_source = instanceSource.issue(issueSource.key)
        for attachment in issue_source.fields.attachment:
            if attachment.author.name != 'lse_jira_sync_user' and attachment.author.name != 'lse_sync_user':

                image = attachment.get()
                jira_filename = attachment.filename
                with open("attachments/" + jira_filename, 'wb') as out_file:
                    out_file.write(image)
                with open("attachments/" + jira_filename, 'rb') as f:
                    instanceDestionation.add_attachment(issueDestination,f)
                if os.path.exists("attachments/" + jira_filename):
                    os.remove("attachments/" + jira_filename)

    except JIRAError as e:
        logging.info(e)
        print(e)

[kanchana wijerathna]

Also this is not for all tickets, but sometimes we are getting this error, and it was not there in the staging server. this happens only after production push

[Nic Brough -Adaptavist-]

You'll need to go through your code to work out where the empty resource is being returned.