I'm trying to configure our project board and I were able to add Columns but for some reason the 'add Status' button is missing. I'm project lead and project admin so 'Note' from this guidance page should be ok. https://support.atlassian.com/jira-software-cloud/docs/configure-columns/
Please share an image of your screen. Do you have a CMP or TMP? Is this a software project or a business project? The screenshot will help me answer these questions and guide you further. Note you will not always see Add status in a CMP project depending on your workflow. That is, if you don’t have a simplified workflow you will not see it. This is noted in the article you referenced.
As stated you do not have a simplified workflow. If you want to add a new status you must go into project settings workflows and edit your workflow add your status and the necessary transitions. Then on your board come back and map that status to a new column or an existing column.
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