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Problems with webhook on issue transition

I have been trying to issue a webhook on transition between states (any transition)

I found 2 ways of doing it, but I have problems with both:

1. using webhooks - I defined a webhook, but I do not get the option to associate it with a transition (only CRUD of issues). Jira tells me to define this on the flow editor, however the flow editor does not provide the option to add a webhook to a transition (only other actions, namely : assign an issue to someone, update an issue field, restrict who can move an issue, check that an issue has been through a status, check an issue's field)
What am I missing? I checked that my user is in ALL user groups including admin and jira-admin

2. using automation rules - this works however not very reliably, sometimes the automation will happen minutes after the actual event. I don't know why this is happening, because the service status seems to be at 100%. Is there an inherent delay in those events?

thanks in advance for the advice

2 answers

0 votes
Tessa Tuteleers Community Leader Jul 01, 2021

Hi @ilanlewin , 

in your workflow transition postfunction list you should have the following options: 

Screenshot 2021-07-01 at 13.02.17.png

 

Are you sure it is not there? Could you add a screenshot?

- Tessa

Hey
Now I know I am missing something. I don't even get to post functions
this is what I see


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