Problems with the slack integration - not sending all JIRA changes to Slack.

Nabeel Nawaz March 14, 2018

Hi there, I just enabled the slack integration with JIRA, implemented the webhook successfully, created the relevant channel in slack etc etc. Now when i create an issue, and change its status, I get the notification in Slack. However when I delete the issue - or add a comment - or change the assignee - I get no notification.

My config is below (all checked):

 

Worklog

  • created
  • updated
  • deleted

Issue

  • created
  • updated
  • deleted

Comment

  • created
  • updated
  • deleted

Attachment

  • created
  • deleted

Issue link

  • created
  • deleted

Project related events

Version

  • released
  • unreleased
  • created
  • moved
  • updated
  • merged
  • deleted

Project

  • created
  • updated
  • deleted

User related events

User

  • created
  • deleted
  • updated

Jira configuration related events

Features status change (enabled/disabled)

  • voting
  • watching
  • unassigned issues
  • subtasks
  • attachments
  • issue links
  • time tracking
  • time tracking provider

Jira Software related events

Sprint

  • created
  • deleted
  • updated
  • started
  • closed

Board

  • created
  • deleted
  • updated
  • configuration changed

1 answer

0 votes
Julie Vu [Beenicon]
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 10, 2018

Have you got your bug fixed yet? The first thing you can do, I suggest, is to send a support ticket to the vendor with whom you've installed the add-on with so they can check it out.

Then if it still does not work, maybe you wanna try another add-on on Marketplace such as https://marketplace.atlassian.com/plugins/beenicon-slack-messages/cloud/overview

It works functionally to my team. Hope this helps!

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