Problem with register work in Tempo - refresh web browser is needed

[Jaroslaw Debowski]

Hello 

One of my co-worker has a problem with register time in Tempo Timesheet. For few days now, he can make only one log entry and then all functions and buttons are unavailable. He has to refresh web browser and then situation repeats - on time register and he has to reload page.

It happens no matter which browser he using (we tried Chrome, Firefox and Edge). Cookies cleaning, browser and system updates was made. Nothing helps.   

Thank you for all suggestions what can be done.

[Susanne Götz _Tempo_]

Hi @Jaroslaw Debowski

In case the problem in your instance can not be fixed by disabling an adblocker, can you please create a ticket in our Tempo Support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate it.

Information about the steps to reproduce will be helpful. 

Best regards,
Susanne Götz
Tempo team 

[Pascal Kousbroek]

Hello,

I was experiencing the same problem, had to disable my adblocker (Ghostery) to resolve it.

[Jaroslaw Debowski]

Hello @Pascal Kousbroek 

Unfortunately it isn't help. Problem still exists. Thank you anyway.