Problem with completing the spring in JIRA Cloud

Hi All,

I am experiencing a weird problem what I have never faced before, despite we are using JIRA for a considerable time now...

when on the Active sprints view I am trying to complete the sprint what we have recently deployed to production, I am getting a warning message that says:

0 issues were done
6 issues were incomplete

Select where all the incomplete issues should be moved...

(please find attached also screenshots from the Active sprint view, as well as a result of a query for the same sprint that shows the issues have resolutions...


Appreciate if you could share any idea / suggestion what can be wrong and how could I overcome on this issue, and preventing to move these "incomplete" issues to backlog - as they have been successfully tested and rolled out to production, which are traced accordingly on the issue workflow status as well...

thank you
PeterJIRA-active-sprint-view - cannot complete Sprint.PNGJIRA-Query results - Spring with resolved issues.PNG 

1 answer

0 votes

Which columns are these issues in on the board?

Managed to resolve the problem, the issue was that the last / end status where my issues are, that status was not mapped on any column on the active sprints view.

thank you for the follow-up

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