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Problem with HTTPS in Jira Software(Linux)

When I want to create  the Keystore, I don't know where I can do this and specifically how.

I don't understand where I need do this command:

<JAVA_HOME>/keytool -genkey -alias jira -keyalg RSA -keystore <Jira_HOME>/jira.jks


1 answer

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Answer accepted
Charlie Misonne Community Leader Apr 01, 2021

Hi Natalia,

Welcome to the Atlassian Community.

You have to run that command on Jira's server. And you need to replace those placeholders.

  • <JAVA_HOME> by: the bin directory of your java installation
    Example: /usr/java/jdk1.8.0_121/jre/bin
    The exact location really depends on your setup
  • <Jira_HOME> by: the data directory of your Jira instance (not the install directory)

More information about this procedure can be found on this page.

I do this, but doesn't work. I have something like this

Screenshot from 2021-04-02 08-15-23 (1).jpg

Charlie Misonne Community Leader Apr 02, 2021

Hi Natalia,

You shouldn't use the < andaround the file path.

<...> is a a notation used to indicate you should replace that with the actual value leaving out those surrounding characters.

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