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Problem with HTTPS in Jira Software(Linux)

Nataliia Pavlenko
April 1, 2021

When I want to create  the Keystore, I don't know where I can do this and specifically how.

I don't understand where I need do this command:

<JAVA_HOME>/keytool -genkey -alias jira -keyalg RSA -keystore <Jira_HOME>/jira.jks

 

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Charlie Misonne
Community Champion
April 1, 2021

Hi Natalia,

Welcome to the Atlassian Community.

You have to run that command on Jira's server. And you need to replace those placeholders.

  • <JAVA_HOME> by: the bin directory of your java installation
    Example: /usr/java/jdk1.8.0_121/jre/bin
    The exact location really depends on your setup
  • <Jira_HOME> by: the data directory of your Jira instance (not the install directory)

More information about this procedure can be found on this page.

Nataliia Pavlenko
April 1, 2021

I do this, but doesn't work. I have something like this

Screenshot from 2021-04-02 08-15-23 (1).jpg

Charlie Misonne
Community Champion
April 2, 2021

Hi Natalia,

You shouldn't use the < andaround the file path.

<...> is a a notation used to indicate you should replace that with the actual value leaving out those surrounding characters.