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ProForma form and regular fields on Customer Portal

When we have a ProForma form and a few regular JIRA fields the users see on a Customer Portal first the regular fields and then the form

Is it possible to change it so that the form will be displayed first ?

For example we want users to be able to attach a file to the form. But it looks a bit strange when the attachment is at the top of the request and then the form is shown

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Fabian Lim
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 02, 2022

Hi @Ilia Shapira

We had the same issue. I believe there is a feature request on this one already. 

Cc: @Peter Preston 


Peter Preston
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Jun 02, 2022

Thanks for the tag @Fabian Lim 

Hi @Ilia Shapira 👋

It's not currently possible to rearrange your forms and Jira fields. We hear this request a lot and we're working on delivering a smart way to build your forms with any fields, including the attachment field. 

I don't have a timeline to share, but it's very much on our radar.

Thanks for sharing your feedback!

Like # people like this

This is a feature that would be great to have sooner than later.


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