Whereas most of the users are not able to delete issues on our instance, we have some project Leaders that are able to do so.
We have also some uses cases where teams need to create and delete issue as they are creating their backlog.
We recently face an issue with an user deleting, by mistake, a Jira Issue with a lot of worklog. It makes our timesheet reporting wrong and data recovery was a nightmare...
We identified two improvment:
So, my questions are:
Thanks a lot !
Hello @Patrice Champet
This is another example of why it is a very bad idea to allow users to delete issues.
I strongly recommend that instead of allowing Delete Issue permissions, you modify your workflows to include a new status in the "Done" Status Category specifically for "deleted" issues. If those issues truly must be removed entirely and in a completely unrecoverable way, then you might look at using and Automation rule to find all the issues in the Status and delete them only if they have no Worklog entries (or where Time Spent=0).
If you are unwilling or unable to restrict the Delete Issue functionality, here is another option to investigate:
I know in Classic project Permission Schemes there is a separate permission for being able to delete worklog items. Do you enable that permission for any user?
You might look at disabling that permission for all users, and then experiment to see if a user that has Delete Issue but not Delete Worklog is able to delete an issue with worklog data.
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