You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hello,
we have problems starting Jira after installation on a new Ubuntu 18.04 Server:
java.lang.OutOfMemoryError: unable to create new native thread at java.lang.Thread.start0(Native Method) at java.lang.Thread.start(Thread.java:717) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.startWorkers(CaesiumSchedulerService.java:288) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.startImpl(CaesiumSchedulerService.java:272) at com.atlassian.jira.scheduler.JiraCaesiumSchedulerService.startImpl(JiraCaesiumSchedulerService.java:33) at com.atlassian.scheduler.core.AbstractSchedulerService.start(AbstractSchedulerService.java:161) at com.atlassian.jira.scheduler.JiraSchedulerLauncher.proceedIfAllClear(JiraSchedulerLauncher.java:36) at com.atlassian.jira.scheduler.JiraSchedulerLauncher.start(JiraSchedulerLauncher.java:22) at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:56) at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:172) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:146) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:301) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:196) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:137) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:104) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:102) at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154) at java.lang.Thread.run(Thread.java:748)
I installed Jira as mentioned here:
https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-linux-938846841.html
The machine has 12GB Ram, there is no other Service installed.
I could send you the full log, but unfortunally your form doesn't have a file upload. Maybe I can send it afterwards?
Kind regards,
Thomas Liepe
Can you check how the limits (number of procs, number of files) are configured for the suer running jira / system in general
see also
Cheers
Kurt
Hi,
thanks for your answer.
Unfortunatelly, I already tried this. Rebooted the machine after setting the settings. No success.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Check also your heap size in <JIRA_INSTALL>/bin/setenv.sh
Even though the VM has 12GB, the Jira JVM may not be told to utilise all this memory. Default is 1GB I think
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Jimmy,
thanks for your answer.
I already set the heap size temporarly to 8GB. Default was 2.
When the error occurs, top shows me, that java uses ~1,5GB, so the limit is far from reached.
We only have a starter-license. Unfortunately, Atlassian doesn't gives support for this.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.