Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Oracle DB Version issue


We currently use Jira Software 7.13.0 and are planning to upgrade to 8.x. Now we found in the "Plan your upgrade" menu an issue with the Oracle DB.

We use Oracle 12c R2 ( and a Oracle JDBC Driver (

The planning tool states:

You're using an unsupported database.

Is this because we use an Oracle 12c R2 instead of the listed supported version Oracle 12c R1?

Many thanks.

2 answers

Looks like that is the case, according to the Supported Platforms guide for 8.1.x, the only Oracle version supported is 12c R1.

Is there a known Problem with Oracle 12c R2 because it is not very new? Current Version is something about 18.x.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

4,135 views 5 15
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you