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Option "copy URL of comment" doesn`t exist in Jira software project?

Hi everybody,

there is an option to copy the URL of a sepecific comment in Jira Service Desk to refer on this later / in another issue. In Jira Software Projekt, this oppotunitiy is missing. Is there any place we can adjust this?

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Melo
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 29, 2023

Hi @Caroline Bluhm,

I think this is also available for Jira Software. You don't see the icon because of a bug (https://jira.atlassian.com/browse/JSWSERVER-21376).

Fortunately, there is a workaround.  

"Right-click on the comment timestamp, and then copy the link address. Paste the copied permanent link into your email or chat message. Clicking the permanent link takes you to that particular comment in the Jira issue. If your Jira issue contains an extensive list of comments, the issue page will automatically be scrolled down so that the linked comment is visible."

I hope that helps.

Cheers,

Melo

Yes, that helps. Thanks!

Caroline

Like Melo likes this

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