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there is an option to copy the URL of a sepecific comment in Jira Service Desk to refer on this later / in another issue. In Jira Software Projekt, this oppotunitiy is missing. Is there any place we can adjust this?
Hi @Caroline Bluhm,
I think this is also available for Jira Software. You don't see the icon because of a bug (https://jira.atlassian.com/browse/JSWSERVER-21376).
Fortunately, there is a workaround.
"Right-click on the comment timestamp, and then copy the link address. Paste the copied permanent link into your email or chat message. Clicking the permanent link takes you to that particular comment in the Jira issue. If your Jira issue contains an extensive list of comments, the issue page will automatically be scrolled down so that the linked comment is visible."
I hope that helps.