Only one active issue per user

[Денис Гетман]

Hi.

Is there a way to restrict Jira user to only one active issue?

I mean, listen for issue assignment, then iterate over other user issues and move them to inactive status?

The main problem is that we have Jira Server (no Cloud), so I can't use Automation. And we have no budget for Scriptrunner plugin.

Can I use atlassian-event library for this?

[John Funk · Accepted solution]

Hi @Денис Гетман  - Welcome to the Atlassian Community!

There is nothing that will move an issue to an inactive status based on the number of issues assigned to an individual without a plugin. 

You could create a filter that has all of the open issues in it. Something like:

Project = ABC and statusCategory != Done

Then create a dashboard (or use an existing dashboard) and add a gadget for Issue Statistics.

Link the new filter to the gadget and select Assignee for the Issue Statistic field. 

That will give you a list of assignees and how many issues are assigned to each person. Then if you click on the number (if above 1) that will take you to a filter. 

Once there, you can do a bulk change and Transition selected issues to a different status

I hope that helps!

[Денис Гетман]

 Thanks for answer, but I need this for users who are too lazy for extra actions.

I've downloaded Jira SDK. Seems manageable, so I'll try to make a plugin.

[John Funk]

Sounds like you need better users than a new tool.  ;-)