I have a riddle I am trying to solve the last few hours. I have four projects and each one has one Scrum Board using simplified Workflow. I also have a fifth board that has four boards that are being fulfilled from the rest four projects with Backlog Items by using filters. On one of those I tried through board settings, without success, to add some extra columns on the workflow (check the screenshot) but i couldn't add statuses so the columns weren't shown anywhere. Then I tried through general settings to create a new workflow and then i added to the project, but i couldn't find somewhere that i could assign it to that certain board. Is there another way to do that?
Any help on that you be more than welcome.
Boards, workflows and projects are all technically independent of each other, but are loosely indirectly related. But they try to help you out by simplifying things when they can.
A board is defined first by its filter, which says "show issues matching these criteria". The next part of the definition is the list of columns, which collect together status. There is no direct relationship between "status issues might be in" and "columns", so an unhelpful board would have to list *every* status in the system ready for you to drop into columns. But, Jira tries to be helpful - it looks at your filter for a project clause, and if it can identify a rule like "the issues are all in projects ZYX, ABC and FOMO", then it will look at the config of those projects and say "ah, those three projects use those six workflows, which use those 11 status, so I'm only going to offer those 11"
So, check your board filter to see what projects it selects from (note, this also goes down to issue type!) and that should explain why you only get offered a few status to drag into the columns.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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