On a kanban board, how do you remove tickets that are in done?

armadillo1985 March 13, 2020

It seems like a dumb question, but what if I don't want to see the tickets that are done, especially if it's been a few week already. This is a next-gen agility board. 

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edwin vasquez
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March 13, 2020

Hello @armadillo1985 

I saw this below from a different post. Putting them in the done column, with a resolution set, should remove the issues from your board within 14 days.

Issues are removed from the board after 14 days without any update. The last column is the one that adds a resolution to a ticket, so that's the column the ticket must be.

armadillo1985 March 13, 2020

Thanks @ed !

A Zhu
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March 15, 2020

I only see this as an option in the regular kanban board. Is it possible to edit this on a next-gen board? (The url is https://XX.atlassian.net/jira/software/projects/XX/boards/XX instead of the old RapidBoard)

edwin vasquez
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March 15, 2020

Hello @A Zhu 

edit what exactly?

Vard
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October 28, 2021

Very helpful, thanks a lot!

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edwin vasquez
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October 28, 2021

Glad it helped @Vard !

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Geoff Robles March 13, 2020

In your board config on the general tab, there is a setting to "Hide completed issues older than" with a drop down. It should automatically hide issues after the threshold is hit. The options are 1 week, 2 weeks, 4 weeks and show all.

armadillo1985 March 13, 2020

Thank you @Geoff Robles ! This is really helpful!

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