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On Backlog - Epic filter not displaying epics

On my backlog.  I have many issues organized by Epics.  I like to manage my backlog grooming by filtering on the epics (left side with versions).  The epics are not appearing on this board.  I have many other boards where this works just fine.

 

Screenshot 2023-01-18 155301.png

1 answer

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Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 18, 2023 • edited

Hi @dan_ryan 

First thing I'd check is the Board Filter - to do this:

  • Go to Options (3-dots icon in top-right) > Board Settings
  • Select General from the left-hand menu
  • Ensure the Filter Query includes the Epics - eg. it's not limited to just Stories or Tasks, or the parameters don't exclude Epics, etc
  • If they are excluded, select Edit Filter Query and modify the filter to include Epics

Epics need to be included on the Board via the filter, to show up in this side-bar.

Let us know if this helps!

Ste

Stephen, thank you.  That makes sense.  

The filter uses the Epic Link:

project = ST AND "Epic Link" in (ST-2458, ST-6053, ST-6332, ST-6333, ST-6988, ST-6975) order by created DESC

But it does not return the Epics in the list - just the issues in those Epics.  

(Also I added the column Epic Name it doesn't return the Epic Name.  The Epic Link column does return the Epic Link and name)

I am stumped how to craft a query that will also return the Epics.

Dan

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 18, 2023 • edited

Hi @dan_ryan 

Your filter should include those Epics also, you could do it like this:

project = ST AND ("Epic Link" in (ST-2458, ST-6053, ST-6332, ST-6333, ST-6988, ST-6975) OR key in (ST-2458, ST-6053, ST-6332, ST-6333, ST-6988, ST-6975)) ORDER BY created DESC

Let us know if this works!

Ste

Like Mark Bedford likes this

Thanks.  My filter is much better now.  I see the Epics in the list.  However, the backlog screen is still not showing the epics on the left hand filter feature.

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 20, 2023

Hi @dan_ryan 

Do you have any additional Quick Filters active on the Board at this point? Any buttons you have pressed?

You mention seeing the Epics in the list - is this on the Backlog itself, or just in the Issue Search page (where you edited your Filter)?

Ste

I went back to check my filter and it had reverted back.  I re-wrote wrote it, hit search, saw the epics in the list.  I Hit Save .  Went back to my board - and now the Epics are in the side quick selector.  Thank you!  

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 04, 2023

Hi @dan_ryan 

Awesome, glad it now works for you!

If this answer helped, could you accept it? That helps others who find this question in future know it can help them too :)

Ste

@Stephen Wright _Elabor8_ Thank you for this, I have been messing about for hours trying to figure out why my Epics aren't showing on the sidebar, I've meddled with filters and options for hours. 

 

For some reason adding the "key in" part to the search has made it appear. 

 

No idea why they disappeared in the first place, but alas, I am there now. 

 

Thank you :) 

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