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Notification of issues assigned to me into MS teams

Is it possible to get notified in MS Teams if an issue is assigned to me in Jira or if I am mentioned in a comment ?

Using Jira Cloud in MS Teams I am able to get notifications of any issue created or updated into Teams Channel but I need is to notified individual users about issue assigned to them or if they are mentioned in a comment.

2 answers

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Jack Community Leader Feb 15, 2021

have a look at using Automation. There is a call out action to Teams and you can construct the automation condition based upon assignee. if you get stuck LMK. I haven't done this myself but shouldn't be too difficult.

If you can point me to any documentation on how to do it that would be helpful.

Jack Community Leader Feb 21, 2021

Atlassian has good documentation and a good search for that documentation. If you go to and enter something like “automation Teams” you might find this article - use-automation-with-microsoft-teams 

Hi @Mati Ur Rehman ,

MS teams and JIRA already has this free plugin available. Once installed in JIRA, users will get option for JIRA in MS teams. You will get alert in MS Teams in same way as in your desktop webpage.

Hope it will help.


This one is great for sending notifications to MS Teams channels but what I need is to send notifications to individual users. Is this possible?

Mostly the authentic information can be from Microsoft or Atlassian plugin sites.

MS Teams -

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