Not receiving email notifications from Jira

Azaarutheen_Musthafaa May 26, 2023

Hi

I am not receiving any emails from JIRA

I turned on/off email notifications in Jira but it didn't worked. Anyone can help me please?

our platform is https://newellbrands.atlassian.net  and my email id azaarutheen.musthafaa@newellco.com

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2023

Hi Azaarutheen - Welcome to the Atlassian Community!

I would open a support ticket with Atlassian to see if your email address is getting blocked for some reason. 

https://support.atlassian.com/contact/#/

Azaarutheen_Musthafaa May 26, 2023

Thank you John 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2023

You are very welcome. Let us know how it works out. 

Azaarutheen_Musthafaa May 30, 2023

Hi John,

Seems my account has been blocked from receiving emails and the Support teams has removed it. Now I am receiving emails.

Thank you

Like John Funk likes this
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 30, 2023

Glad you got it worked out!

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