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Not receiving email notifications from Jira

Edited
Azaarutheen_Musthafaa
Azaarutheen_Musthafaa May 26, 2023

Hi

I am not receiving any emails from JIRA

I turned on/off email notifications in Jira but it didn't worked. Anyone can help me please?

our platform is https://newellbrands.atlassian.net  and my email id azaarutheen.musthafaa@newellco.com

 

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John Funk
John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 26, 2023

Hi Azaarutheen - Welcome to the Atlassian Community!

I would open a support ticket with Atlassian to see if your email address is getting blocked for some reason. 

https://support.atlassian.com/contact/#/

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John Funk
John Funk
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 26, 2023

You are very welcome. Let us know how it works out. 

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Azaarutheen_Musthafaa
Azaarutheen_Musthafaa May 30, 2023

Hi John,

Seems my account has been blocked from receiving emails and the Support teams has removed it. Now I am receiving emails.

Thank you

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John Funk
John Funk
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Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 30, 2023

Glad you got it worked out!

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