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Not able to find the option: Process all issues produced by this trigger in bulk


I am trying to set an automation rule which will mail a set of issues. 

But, while doing so, I am not able to find the option Process all issues produced by this trigger in bulk.

This in turn is leading to multiple emails. I am looking for one mail with consolidated list of issues.

Attaching a screenshot of the same. Kindly help.

Also, I prefer automation rule over filter subscription as I have to add some customized messages. Could you please suggest any way by which this bulk trigger can work as currently, I couldn't see the option.


2 answers

Hi @nagisha_vasudev 

The option you note is for the Server version of Jira, not for Cloud.  You are using Cloud, correct?

If so, the equivalent feature for Cloud automation is Lookup Issues.  For your use case, you would set up a scheduled rule without JQL, and then use Lookup Issues with JQL to process the issues as a batch.

Unfortunately, Lookup Issues does not support all of the fields, as does the Server batch processing feature.  There is a suggestion to improve that here:

Best regards,

Thanks Bill, this really helped :)

I am able to see the list of issues in the same mail!!

I am glad to learn that helped you.  Please consider marking this question as answered.  That will help others in the community find solutions to similar problems faster.  Thanks!


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