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Not able to connect to GitHub organization

For automation , its not listing my github organization? Any Idea. Earlier I grant permission to Jira Automation user on git bub , but it was not showing the organization. Then I revoked permission from Github.Now when I am trying to connect, its showing me below image and not asking for grant permissions too. Any idea how to resolve this
Screenshot from 2022-08-23 18-35-35.png

1 answer

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Answer accepted
Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 24, 2022

Hi @Krishna Chandra Soni  Welcome to Atlassian Community!

As per the screenshot, it seems that Organization in GitHub is not having permission to access Atlassian Automation. Kindly go to Github >> Organisation Settings >> Integration >> Third Party apps or Application >> Grant permission to Atlassian Automation. 

For more info , kindly check this document :- https://support.atlassian.com/cloud-automation/docs/use-atlassian-automation-with-github/

Thanks

V.Y

Thanks Vikrant for response.

Earlier I granted the permission, but on the organization dropdown , it was not showing the organization. Then I revoked permissions for Attlassian Automation from GitHub, in expectation , that when I try to connect again from JIRA, then it will ask for permissions again. But it didn't asked for permissions. Above is snapshot for same. Now I am stuck in middle, as I don't know , from where I should send request to github , to grant permissions to Attlassian Automation

Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 24, 2022 • edited

Okay @Krishna Chandra Soni  For this you need to visit URL :- https://id.atlassian.com/manage-profile/apps

Under "Atlassian third party account access" >> Remove "GitHub" .

Now Automation will prompt again for connection . 

Like james_m_drummond likes this

Thanks @Vikrant Yadav . You are a JIRA rock star .

Like Vikrant Yadav likes this
Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 24, 2022

You’re Welcome 🥳

james_m_drummond
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Jul 18, 2023

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