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Not able to configure Github for Jira

MASUM
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 21, 2023

i have installed Github For Jira app from app list 
and when i click on Get Started it takes a long loading time and then fails with a message 


Something's gone wrong
Our team has been notified. If the problem persists, please contact Atlassian Support.
Reload page

Screenshot 2023-10-22 105020.png

1 answer

1 accepted

1 vote
Answer accepted
Sanjen Bariki
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 06, 2023

Hi @MASUM ,

 

Welcome to Atlassian community!

As per my experince, This is something from the network issue So Could you please let me know After which steps you are getting this issue. If you let me know, It will better to investigate the issue.

Please go through the above document and configure correctly, If you are facing any issues in configure process. Kindly let me know.

 

Please accept the answer If it helps you šŸ˜Š

Cheers,

SB

MASUM
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 06, 2023

Thanks @Sanjen Bariki for your valuable answer.

I have resolved this a few days ago.


The issue was related to Browser cookies, Clearing browsing history and cookies resolved my issue.

Sanjen Bariki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 06, 2023

Hi @MASUM ,

 

Greetings!

Thanks for sharing the answer.

This is also relatable as per my given answer , Sometimes it also shows the network issue thats why the unknow issues will pop-up.

 

Please Accpet the answer, It will helps other to get the solution herešŸ˜Š.

Hope the answer help other community members.

Cheers,

Sanjen Bariki

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