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No reconoce usuarios externos en directorio de prueba

Jennifer San José
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 08, 2023

Hola,

Queremos configurar el directorio de prueba de Usuarios externos.
Estoy intentando incluir usuarios, pero siempre sale el mismo error: We're unable to save this user
Tenemos Atlassian Access y tenemos verificado nuestro dominio, por ejemplo @empresa
El dominio de los usuarios externos es diferente y no queremos verificarlo. También hemos intentado un usuario gmail y sale el mismo error.
¿Cómo puedo configurar este directorio de prueba con esos usuarios?
Gracias

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