No email notifications are sent

[George Voussouras]

Dear JIRA community,

We do not receive email notifications after any change we make in any issue, not me user g.voussouras nor my colleague user e.melissaropoulou.

Can you advice please on this?

Thanks and kind regards,

George.

[George Voussouras]

Dear Ezgi,

I attach in a photo my personal settings. When I update an issue I receive a notification cause 'my changes' in enabled. Whenever any user makes a change I/we receive nothing.

Thanks and kind regards,

George.

[George Voussouras]

Dear Ezgi, 

Thanks for the reply. It seems to be a problem for all users. I have checked global mail settings, the 2 options there are on. Furthermore I tried to send an outgoing test email to me and did this successfully. In the project notifications we are using the 'Default Notification Scheme' and I see no changes in this.

Again thanks for any help to this.

Kind regards,

George

[ArkSigner Admin]

Hi George, if you are the only users that can't get any mails you must first check your personal settings. But if it's a problem for all users you can check your project notifications and global mail settings.