Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,830
Community Members
 
Community Events
176
Community Groups

No archive option for issues

Hi folks,

my JIRA admin wants to archive some issues in a software project - but there is no further option (no "more"-link) in the interface. We're working in a paid plan.

Any ideas?

Best regards

Nicolas

shot.jpg

2 answers

1 accepted

3 votes
Answer accepted

Hi @Nicolas VanOrten and welcome to the Community!

While archiving individual issues is an option on the Data Center version of Jira, it currently isn't on cloud. You can archive full projects, but not individual issues.

There is a - pretty old - feature request for this, that you can track here: JRACLOUD-5843.

Hope this helps! 

Thanks @Walter Buggenhout _ACA IT_ for your super fast answer.

So, do I get it right: the only option is to delete the issues in the DONE-column (without the chance to restore), to get a slick board without having all the old tickets in sight?

Oh no! Depending on the type of project you are using and the board configuration, they just vanish automatically from the board after some time or as part of a process. To give you a proper answer here: are you talking about a business or software project? Team managed or company managed?

Software Project, team managed.

Ok; then issues should automatically disappear from the board 14 days after they were closed.

If you are working so fast that even then your done column gets crowded, you should be able to manually remove them with this menu option:

Screenshot 2022-07-20 at 14.07.51.png

Notice that this screenshot is from an actual kanban board in the project, displaying the Done column. The screenshot in your question is from the global search feature in Jira (Filters > advanced search), which does not have the context of your project. It is great to find issues that are still in Jira, but no longer on your board.

Like Nicolas VanOrten likes this

Nice! Thank you very much for this solution!

Like # people like this

Hi @Nicolas VanOrten,

As closure - if this answer was helpful, do mark it as accepted. That way it becomes easier to find for people with similar questions!

Thx!

Ah yet again the abysmal JIRA functionality strikes - so you have to export them and save them in excel then delete them and if you want to reuse then reimport them.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS

Atlassian Community Events