Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Next-Gen fields not displaying on the workflow's rules dropdown menu. Edited

Hi there, 

I am trying to add a new rule on a next gen project that will check the due date field; if this is not blank, a transition to a different status will take place.

However, I cannot find the "due date" field in the "add rule" dropdown, despite the fact that this field exists in the create issue screen. 

Why is this happening ? 

 

2 answers

1 accepted

0 votes
Answer accepted
John Funk Community Leader Dec 11, 2020

Hi Maria - Welcome to the Atlassian Community!

I am experiencing the same thing. It's probably best just to ask Support.

https://support.atlassian.com/contact/#/

Hi John, thank you for letting me know. I raised a ticket with the support team once they get back to me with a solution, I will post their answer to this thread. 

Like John Funk likes this

Screenshot 2020-12-15 at 17.46.47.pngHi John, the solution provided by the support team did not resolve the issue I raised, so I tried the above. 

Screenshot 2020-12-15 at 17.48.46.pngI am including their response, in case my workaround does not resolve your query! 

John Funk Community Leader Dec 15, 2020

So is this now working for you? 

Yep, the rule I implemented works fine. 

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,046 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you