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Next-Gen fields not displaying on the workflow's rules dropdown menu. Edited

Hi there, 

I am trying to add a new rule on a next gen project that will check the due date field; if this is not blank, a transition to a different status will take place.

However, I cannot find the "due date" field in the "add rule" dropdown, despite the fact that this field exists in the create issue screen. 

Why is this happening ? 


2 answers

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John Funk Community Leader Dec 11, 2020

Hi Maria - Welcome to the Atlassian Community!

I am experiencing the same thing. It's probably best just to ask Support.

Hi John, thank you for letting me know. I raised a ticket with the support team once they get back to me with a solution, I will post their answer to this thread. 

Like John Funk likes this

Screenshot 2020-12-15 at 17.46.47.pngHi John, the solution provided by the support team did not resolve the issue I raised, so I tried the above. 

Screenshot 2020-12-15 at 17.48.46.pngI am including their response, in case my workaround does not resolve your query! 

John Funk Community Leader Dec 15, 2020

So is this now working for you? 

Yep, the rule I implemented works fine. 

Like John Funk likes this

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