Newly created project is unavailable

[rich]

I've just created 2 projects now. They appear in my list of projects - https://dtx.atlassian.net/projects.

However when I click into one of the projects (e.g., going to https://dtx.atlassian.net/projects/UDV) I get the error:

This project isn't available

It may have been deleted or your permissions may have changed.

View a list of all projects

Any ideas why that would happen? I'm the owner of the new projects (I created them!), so it shouldn't be a permissions issue.

[Sachin · Accepted solution]

Hello @rich , this is most probably a permission issue. If you are Jira Admin, can you try using "Permission Helper" to confirm if you have "Browse Projects" role permission for a specific project.

[rich]

None of the projects have any issues yet. So I can't use the permission help. The permission helper requires that I enter an issue...

[rich]

Created a test issue in one of the new projects (e.g., https://dtx.atlassian.net/browse/UDV-1). When I try to visit that link I see this error:

We couldn't connect to that issue

Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can't link to the issue, contact your Jira admin.)

[rich]

I also cannot look up that issue in the permission helper. It's not available.

[Sachin]

ah ok, can you goto settings --> projects --> Manage projects --> ... --> Project settings --> check permission scheme --> goto people --> add yourself to the browse project role. If you can't goto project settings you can goto settings --> issues --> permission schemes --> Check the permission scheme for specific --> Include your account in "browse projects" permission. Let me know if that helps Rich.

[rich]

That solved the problem. Thank you!!!

[nikki_verstegen]

@Sachin This indeed helped, but how can you structural solve this problem so it will add me to the project as an administrator right away?