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Newly Created Shared Team Not Showing in Team Dropdown

Hey Atlassian Community!

I recently created a shared team, added it to my advanced roadmap and saved my changes. However, when trying to create a new ticket that new shared team is not showing up in the team dropdown. Any one know what I'm missing?

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Seems as though this was an issue as Atlassian was making updates to their teams functionality 

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Apr 28, 2023

Hi @Joy Marshall , I am experiencing a similar issue. Do you have a link to a bug ticket where Atlassian might be tracking this?

Steps to reproduce:

  • create a new team in Jira Software
  • invite 1 member (myself) to newly created team
  • team is created as an "Open team" with the following screen tip: Anyone can join and edit the team

I am unable to select the newly created team on the Team dropdown for existing tickets or filter an existing board using the Team dropdown

Here is a helpful link so the changes that were rolled out: 

I was trying to create a shared team from an advanced roadmap but now all teams seem to be "shared" and it is no longer a premium only option so you don't have to do the creation through an advanced roadmap.

I noticed the the changes were finalized a day or 2 ago so one team that I had created but was having issues with, I just deleted and started over. I was wondering if it didn't work since the transition was in progress. When I started fresh through the teams select in the upper toolbar, I no longer had issues.


I hope that helps!

Like tyler likes this
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Apr 28, 2023

thank you!

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