Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

New of one project gets access to all projects


I have two projects on my one-man "organization" for personal use.

Recently I added one collaborator to one project as an admin through the project settings, she did not have an Atlassian account before.

Upon creating an account and access Jira Software, she instantly have access to all of my projects.

I checked Global Settings regarding access, and there is only one user in the admin user groups, me.

I don't think this should happen, or what kind of misunderstanding do I have here?


Screenshot 2022-05-16 175138.jpg

2 answers

0 votes
carlosughini Community Leader May 16, 2022

Hi there,

On the free plan, you can't change this, all users will end up being admins.

If you want to change that you have to upgrade to the standard plan.

I strongly recommend checking the documentation below:

Please let me know if you have any questions. Hope it helps.



0 votes
John M Funk Community Leader May 16, 2022

Hi @vthhieu 

Yes, this is how it works for Free accounts. All users added to the instance are Administrators for ALL projects - you cannot control the permissions. You will need to upgrade to a paid account if you need different permission levels. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,612 views 37 46
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you