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Need to reset JIRA admin password or create a new admin Edited

So silly me, I have a JIRA instance local on my home PC (localhost:8080) to play around with stuff and I haven't played in it for so long that I forgot the password I set up for the sole user of the JIRA instance.  

mySQL Community database (5.6.39)

JIRA version is (v7.8.0#78000-sha1:4568b9d)

I tried resetting the password to "sphere" using the method described in the KB

update cwd_user set credential='uQieO/1CGMUIXXftw3ynrsaYLShI+GTcPS4LdUGWbIusFvHPfUzD7CZvms6yMMvA8I7FViHVEqr6Mj4pCLKAFQ==' where user_name='XXXX';

replacing XXXX with the username for my lone user.  It executed successfully in mySQL, but when I try to log into JIRA with the user and the password sphere, it fails.  

Update: it eventually ended up working.  Not sure why but there was a delay.  

1 answer

1 accepted

0 votes
Answer accepted

Hi Thomas,

We are glad that you were able to resolve, thanks for sharing.
If you face any issue or have any other question, please let us know.

Regards,
Angélica

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