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My notification is comming incomplete

Yuri Escariao
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February 28, 2024

I`ve created a notification where I list all issues that is impacted by one Bug, but when I have more than 6 issues in the list, the email is comming incomplete:

email incomplete.pngthere is some restriction on the email size? Where can I change this?

1 answer

0 votes
Kseniia Trushnikova
Community Champion
February 28, 2024

Hello @Yuri Escariao,

There should be no restrictions on the number of tasks in emails.

Do you send these notifications using Jira Automation? If so, could you please send the text of the email from the Content field in the Send email rule action?

Yuri Escariao
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2024

no, I'm using the REST API:

      const response = await API.asApp().requestJira(route`/rest/api/3/issue/${contentEmail.issueBase}/notify`, {
            method: 'POST',
            headers: {
            'Accept': 'application/json',
            'Content-Type': 'application/json'
            },
            body: JSON.stringify(bodyData)
        });
where in the htmlBody I create a <table> with all the issues impacted by this bug.

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